The healthcare industry has an interaction problem between patients and doctors

At Karen (fka Care3), we believe all good healthcare starts with a conversation. The better the conversation over time, the better the potential outcomes will be for patients. However, the healthcare industry has an interaction problem between patients and doctors. Typical interactions with your physician are periodic verbal exchanges in an office setting with information transfer limited by your memory of events since the previous visit. Your time with your doctor is limited, their information about your experience is limited, so their ability to make sound treatment plans for you is also limited. Let’s fix this problem together.

Karen uses the three (3) main elements of communication – text, media, and data – to create digital “Conversations” between you, your family and/or your care providers (doctor, nurse, social worker, therapist, etc.) to capture your ongoing health experience. When you have a Karen Conversation with your care providers, you share your experiences not only through text messaging, but also by tracking care task completion, medication adherence, and symptom severity. If an incident, like a fall or seizure occurs, you can report the incident in real-time so providers can intervene, if necessary.

In a recent statement by Care3, Inc. CEO and Co-Founder, David S. Williams, he explains how Conversations work on the app. “Karen Conversations allow consumers and care professionals to ‘talk’ about care without an office visit, phone call, or appointment. This new interactive format also generates data critical for improved care planning and real-time clinical response to adverse events.”

Karen has demonstrated significant impact in number of interactions, clinical data points generated, and care plan adherence through the use of Conversations. In three separate case studies with dozens of participants, Karen resulted in the capture of more than 360 clinically relevant data points per patient per quarter and increased care plan adherence by 68% during the three-month period. When including text messages, photos, videos, and audio shared between family and providers, Care3 Conversations drove more than 450 quarterly interactions per patient and led directly to an average of two intra-quarter adjustments in care plans.

This means that your care providers are more responsive to you and can make more accurate and timely care decisions when you have a Care3 Conversation with them. This is the way we can influence how the healthcare industry serves US—by providing more information while they give us more attention. Win-win.

If you didn’t get Karen from your care provider and just downloaded the app from the App Store or Google Play, use your new Health Journal to add files to your secure space for personal health information (PHI), track your health experience over time, and then add your care providers later.

Care3 Transforming Interaction Between Consumers and Healthcare Professionals

(Los Angeles, CA) – January 31, 2019 – Care3, www.care3.co), the leading care collaboration platform for healthcare delivered in the home and community, is transforming conventional interactions between care professionals, patients, and families for PACE and Federally Qualified Health Centers (FQHCs). Conventional patient/doctor interactions are periodic verbal exchanges in an office setting with information transfer limited by patient memory of events since the previous visit. Care3 uses the three (3) main elements of communication – text, media, and data – to create digital “Connected Journals” between consumers and providers to capture the ongoing patient experience. Patients share their experiences not only through text messaging, but also by tracking care task completion, medication adherence, and symptom severity. If an adverse event occurs, it can be reported in real-time for providers to intervene, if necessary.

“Connected Journals allow consumers and care professionals to ‘talk’ about care without an office visit, phone call, or appointment.” explains David S. Williams, CEO and Co-Founder of Care3. “This new interactive format also generates previously uncaptured data critical for improved care planning and real-time clinical response to adverse events.”

Connected Journals have led to significant impact in number of interactions, clinical data points generated, and care plan adherence. In three separate case studies with dozens of participants, Connected Journals enabled:

• the capture of more than 360 additional clinically relevant data points per patient per quarter

• increased care plan adherence by 68% during the three-month period

• 450+ quarterly interactions per patient

• an average of two intra-quarter adjustments in care plans (rather than only two per year)

To learn how Connected Journals from Karen can help your Federally Qualified Health Center (FQHC), Rural Health Clinic (RHC), PACE program, or other community-based care organization reduce costs of care and improve engagement through virtual communication services, contact us for a demo at demo@care3.co.

About Care3

Care3 is the world’s first care collaboration platform for healthcare delivered in the home and community. The HIPAA compliant Karen platform helps community-based health organizations focus on consumer experience and operate more effectively by driving visibility and accountability for care delivered outside of health facilities. This unprecedented insight enables care teams to intervene to prevent costly outcomes such as emergency visits and hospitalizations. Learn more at www.care3.co/care-organizations.