Care3 Transforming Interaction Between Consumers and Healthcare Professionals

(Los Angeles, CA) – January 31, 2019 – Care3™ (www.care3.co), the leading care collaboration platform for healthcare delivered in the home and community, is transforming conventional interactions between care professionals, patients, and families for PACE and Federally Qualified Health Centers (FQHCs). Conventional patient/doctor interactions are periodic verbal exchanges in an office setting with information transfer limited by patient memory of events since the previous visit. Care3 uses the three (3) main elements of communication – text, media, and data – to create digital “Conversations” between consumers and providers to capture the ongoing patient experience. Patients share their experiences not only through text messaging, but also by tracking care task completion, medication adherence, and symptom severity. If an adverse event occurs, it can be reported in real-time for providers to intervene, if necessary.

“Care3 Conversations allow consumers and care professionals to ‘talk’ about care without an office visit, phone call, or appointment.” explains David S. Williams, CEO and Co-Founder of Care3. “This new interactive format also generates previously uncaptured data critical for improved care planning and real-time clinical response to adverse events.”

Care3 has demonstrated significant impact in number of interactions, clinical data points generated, and care plan adherence through the use of Conversations. In three separate case studies with dozens of participants, Care3 resulted in the capture of more than 360 clinically relevant data points per patient per quarter and increased care plan adherence by 68% during the three-month period. When including text messages, photos, videos, and audio shared between family and providers, Care3 Conversations drove more than 450 quarterly interactions per patient and led directly to an average of two intra-quarter adjustments in care plans.  

To learn how Care3 can help your Federally Qualified Health Center (FQHC), Rural Health Clinic (RHC), PACE program, or other community-based care organization reduce costs of care and improve engagement through virtual communication services, contact us for a demo at demo@care3.co.


About Care3™

Care3™ is the world’s first care collaboration platform for healthcare delivered in the home and community. The HIPAA compliant Care3 platform helps community-based health organizations focus on consumer experience and operate more effectively by driving visibility and accountability for care delivered outside of health facilities. This unprecedented insight enables care teams to intervene to prevent costly outcomes such as emergency visits and hospitalizations. Learn more at www.care3.co.